Refund & Cancellation Policy

1. Introduction

At SS Enterprise, we aim to provide high-quality digital marketing services and maintain transparency with our clients. This Refund and Cancellation Policy explains the conditions under which refunds may be requested for services purchased from us.

By purchasing our services, you agree to the terms described in this policy.

2. 30-Day Full Refund Guarantee

We offer a 30-day full refund policy for our digital marketing services to ensure client satisfaction.

If a client is not satisfied with the service for any reason, they may request a full refund within 30 calendar days from the date of purchase or service activation.

Once the refund request is verified and approved, the full payment amount will be refunded using the original payment method where possible.

3. Eligibility for Refund

To qualify for the 30-day full refund, the following conditions apply:

The refund request must be submitted within 30 days of the initial payment date.
The request must be sent through our official communication channels such as email or customer support.
The client must provide basic information regarding the order or service purchased.

If these conditions are met, the client will receive a full refund of the service fee paid.

4. Non-Eligible Situations

Refunds may not be granted in the following situations:

Requests submitted after the 30-day refund period has expired.
Services that have been fully completed and delivered beyond the refund window.
Violations of our service terms or misuse of our services.

5. Cancellation of Services

Clients may cancel their services at any time by submitting a cancellation request through email or official communication channels.

If the cancellation request is made within the 30-day refund period, the client will be eligible for a full refund.

If cancellation occurs after 30 days, the services may be discontinued but payments already made may not be refundable.

6. Refund Processing Time

Once a refund request has been approved, refunds will generally be processed within 5–10 business days, depending on the payment provider, bank processing times, or financial institution policies.

7. Payment Disputes

Before initiating a chargeback or payment dispute with a bank or payment processor, clients are encouraged to contact our support team so we can resolve the issue quickly and fairly.

8. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time to reflect changes in our services or operational practices. Any updates will be published on this page with a revised “Last Updated” date.

9. Contact Information

If you would like to request a refund or cancel your service, please contact us:

Company Name: SS Enterprise
Email: info@sswebenterprise.com
Phone: 0800 208 1248
Business Address: First Floor Plot No 10. Vishnu Place Ajronda Chowk, Faridabad Haryana 121001, India